Q: What is Purple Girl Designs all about?
A: Purple Girl Designs by Amber specializes in Gemstone Healing Jewelry for the Mind, Body, Soul and Spirit. This is a learning experience about Gemstones and Crystals and what they can do to help you.
Q: Do the gemstones have magical powers?
A: Technically NO! What we offer the wearer of these beautiful stones is a reminder of their purpose and how they can help you! The power comes from within you! Gemstone Healing Jewelry helps you find and become your true authentic self.
Q: How can I remember the meanings of each Gemstone?
A: We include a description card for every stone in your order.
Q: I can't decide what bead size I want, can you help?
A: See The sizing chart page where we have an easy to follow Beads Size Options chart. https://www.purplegirldesignsbyamber.com/pages/sizing-chart
Q: I don't see the bracelet size I need, what do I do?
A: The standard sizes we offer cover most wrists. But if you need a custom size let please send me a message through the "Contact Us" page. I try to accommodate everyone.
Q: I received my bracelet and I don't like the way it fits or my bracelet broke. What can I do?
A: We stand by our work, so you can always send your items back to be restrung, for FREE. *Shipping and Handling fees will apply.
Q: How durable is the stretchy cord?
A: What I tell my customers is that it is very strong and the knot should not fail (technically the square knot I use is stronger than the cord itself). However, if the baby grabs and pulls it chances are it's going to break. Same goes with the dog. And the doorknob and chair...
Q: How long will the bracelets last?
A: I have worn some of mine for 5-6 years before re-stringing them. But it is important to NOT wear them in the shower or swimming. Water significantly reduces it's lifespan.
Q: What are the beads made of?
A: Purple Girl Designs By Amber uses all-natural, semi-precious gemstones and crystals. We do not use beads that have been dyed.
Q: Do you smudge your bracelets?
A: YES! I smudge everything with White Sage. "Smudging" cleanses the stones from the energies of everyone who has come in contact with it making it ready for you and your energy. It wipes the slate clean and prepares it for the new wearer.
Q: Why aren't all the beads in my bracelet perfectly round and symmetrical?
A: I use semi-precious gemstones and crystals. No two stones are exactly alike. Depending on the stone, some have great variations (like lava stone) and some are almost perfect (like rose quartz).
Q: What is your shipping policy?
A: Generally orders will be prepared/ready to ship within 1-3 business days (regular business days are Monday - Friday). Custom Orders could take a bit longer depending on the request. If your order takes longer than 1-3 business days to ship, I will be sure to contact you and keep you to date on the status of your order.
Q: I am not happy with my purchase, can I get a refund?
A: Yes, please contact me through the "Contact Us"page. https://www.purplegirldesignsbyamber.com/pages/contact-us
All our orders are processed within 1-3 business days (excluding Sundays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
$3 flat rate shipping within the US.
Free shipping within the US on orders over $35.
We do offer Local 'Front Porch Pickup' option. You can email at firstname.lastname@example.org and we can set up a time when your item is ready to be picked up.
No International Shipping at this time.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.